Research Exposes Issues with Reliability and Accuracy
A market research study of both end-users and vendors of data loggers and industrial monitoring/control equipment has uncovered some surprising findings about perception of value, customer satisfaction and the purchase-decision process.
This study was designed to capture the decision landscape, value perceptions and willingness of users to pay for various aspects of equipment and services for remote monitoring and control.
Complete with information from the survey, this Webinar will provide analysis from this comprehensive report. The information will provides vendors with in-depth, accurate, surprising and actionable data that can, and should, be used to better meet the needs of their customers, increase the value users see in the products, and, most important, the ability to enhance customer satisfaction and increase business results.
Users, on the other hand, can leverage a better understanding how other users make their decisions, what is important in their particular industry and how their perceptions compare with those of their peers in similar companies.
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